Phase1: Action Points
Engage your stakeholders.
(Principle 4)
Clarify the objectives of the social marketing activity.
Principle 3)
Find out if there are lessons to be learned from previous evaluations.
(Principles 1 and 9)
Clarify the objectives of your evaluation. These are different from the objectives of your social marketing activity. They could include:
- Demonstrating accountability of social marketing activity to justify further investment
- Achieving continuous learning to improve the effectiveness of influencing behaviour
- Improving budgeting
- Improving forecasting
(See the benefits of evaluation)
Allocate a budget that is around 5-10% of the total social marketing budget.
(Principle 2)

